How to Cancel Activities in the Amilia App

Please Note

  • Must wait 48 hours after registering to cancel.
  • Registrations must have been paid in full using a credit card only.
  • Programs have varying cancellation deadlines. Please check our policy by clicking here.
  • Cancellations are refunded directly to the credit card that was used to register.
  • Camps cannot be cancelled through the Amilia app.
  • To cancel subscriptions and memberships, use the Amilia website and cancel under ‘My Account.’
  • Call Guest Services at (708) 725-2000 with all other cancellation requests.
1

How to Cancel a Registration

Click on the Calendar section on the bottom menu. Select the registration you would like to cancel.

A cursor hovers over a calendar event for "Try-It: Ceramics Dec 13" at Dole Center Ceramics Studio.
2

Confirm Event Cancellation

Select ‘Cancel this event’ at the bottom of the registration description.

A cursor hovers over the 'Cancel this event' button on an activity details screen.
3

Confirm Your Enrollment Cancellation

Click the ‘Terminate enrollment’ button on the bottom of the screen to confirm your cancellation.

A cursor highlights the 'Terminate enrollment' button on a cancellation details screen in the Amilia app.

Download the Amilia App

For iPhone Download on the App Store button with Apple logo.
For Android Google Play Store button with the Google Play logo and text 'GET IT ON Google Play'.

Check what’s included in the app

  • Use the app to access your membership cards and check in at the pool, rink, and CRC
  • View your calendar to see what activities you’ve signed up for and what’s coming up
  • Browse the store
  • Cancel programs (some limitations apply)
Amilia SmartRec app on a tablet held by a person with a yoga mat in a tote bag.