The Park District understands that schedules change and are happy to accommodate refund requests when possible. If you would like, staff are happy to assist you in transferring your registration to another program, usually for no additional fee. If you would prefer to cancel your registration entirely, for most program refund requests, a $3 service fee per program will be charged. Exceptions include a $10 service fee for Gymnastics programs refunds, a $25 fee for any refunds for Park District camps costing $150 or more for each section and a $10 fee for any refunds for Park District camps costing less than $150 for each section.

Typically refunds must be requested 48 hours before a program meets for the second time or no refund will be issued. Exceptions to this include:

• Gymnastics Classes – Refunds must be requested 48 hours before a program meets for the second time. Refunds will be reduced by $10 service fee plus the cost of the first class.
• Trips and other One-Day Programs & Events – Refunds must be received two weeks prior to the start of the program.
• Camps – Refund/Cancellation requests must be received two weeks prior to the start of the program.
• FLW Races – All race registrations are non-refundable and non-transferable.
• Preschool/Playschool/Clubhouse – This program requires an initial non-refundable deposit of $50. In the event of a cancellation, refunds will be prorated and based on the number of full program days remaining in the month at a daily rate based on the tuition for the entire school year divided by the total number of attendance days for the program.

Beyond these deadlines, a refund will be considered only if your registration can be filled by another customer from a waitlist. In this circumstance, the service fee will still be withheld along with any unrecoverable costs (i.e., advance ticket purchases, apparel orders, etc.).

If the Park District cancels a program due to low enrollment, a full refund will be issued. In the event of natural disasters and/or extreme weather conditions outside our control requiring facility closures and activity cancellations, no refunds will be issued.