Staff Excellence

The most important asset of any organization is its staff. The Park District strives to develop an excellent leadership system and encourages staff development at all levels of the organization. The following charts measure current staff satisfaction as an employee and with training opportunities, as well as employee turnover and staff wellness.

FAQs

Staff

104 employees participated in 2025. Employees gave a 96 out of 100 rating, up 2% from 2024.

The highest ratings were satisfaction with “My job” (98%) and “senior leadership” (97%). Areas where we could improve are satisfaction with “communication” (93%).

To improve satisfaction with “communication,” the District connected employees to information including video-taping the all-staff meetings, distributing monthly updates and information from each department, and sending quarterly enewsletters from staff committees.

Systematic approaches to maintain and improve our infrastructure.

Training Satisfaction

The Park District defines the metric as the average “Overall Quality” score, on a scale of 0-10, given by staff through the Park District’s Training Evaluation from the current year.

FAQs

Staff

Satisfaction dropped from 8.6 in 2024 to 8.4 in 2025, but still exceeded the District’s goal of 8.0.

The score hit a peak of 8.8 in 2023. While it has dropped somewhat since then, the overall score still exceeds the District’s goal of 8.0.

To continue to improve training, a portfolio of internal training courses were developed and deployed in 2024.

To foster a culture of continuous learning, encouraging staff excellence.

Wellness Program Participation

The Park District defines the metric as the total number of participants in Park District employee wellness programs.

FAQs

Staff

The Park District now offers free CRC fitness memberships as a benefit to year round employees. 213 employees signed up for their free CRC membership in 2025, Participation in the PDRMA PATH program will be reported later in the year. With PDRMA providing more and more wellness opportunities, the District decided to focus its metrics on these programs moving forward.

The Wellness Team engaged staff with new challenges and competitions.

To lead and develop staff, encouraging staff excellence.